FAQs
Bookings
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You can book online through our booking system here or call us on 07 3487 1414
Online bookings are available 24/7, and our reception team can help with anything more complex, like referrals or multiple concerns. -
We do not require referrals, but for a Medicare rebate on a dermatology consultation, you'll generally need a valid referral from your GP or another specialist. Cosmetic consultations, including our complimentary nurse-led consults, don't require a referral.
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A dermatologist consultation is for medical, cosmetic, laser or surgical skin concerns (acne, eczema, skin checks, rosacea, etc.) and doesn’t require a referral, although Medicare rebates may only apply to referrals.
Our complimentary cosmetic nurse-led consult is a free appointment with our nursing team to assess your skin and talk through cosmetic treatment options — no referral needed.
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Yes, our nurse-led cosmetic consultations are complimentary. This is a chance to have your skin assessed and discuss suitable treatment pathways before committing to any procedure.
Costs only apply if you choose to book a treatment in the plan offered to you.
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Consultation fees vary depending on the type of appointment and treatment. Please contact our reception team on 07 3487 1414 for current pricing, or ask at the time of booking.
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Medicare rebates may apply to eligible dermatology consultations with a valid referral. Cosmetic treatments are generally not eligible for a Medicare rebate. Our team can talk you through what applies to your appointment.
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Please bring your referral letter (if applicable), Medicare card, private health insurance details (if relevant), a list of current medications, and any relevant previous test results or images of your skin concern if possible.
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Yes, you can book on behalf of a family member. Please have their details, including date of birth and any referral information, ready when booking.
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We recommend booking as early as possible, as appointment availability can vary. For urgent skin concerns, please call us directly and let us know so we can prioritise accordingly.
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For urgent skin concerns, please call us directly on 07 3487 1414 so we can arrange the earliest possible appointment.
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We're located at 2/1437 Logan Rd, Mount Gravatt QLD 4122 and are on the ground level of the SCURRS building. When you enter the car park, turn right.
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You'll receive a phone call and a confirmation via email or SMS. If any forms or preparation are needed before your visit, we'll include details in this confirmation or send them separately ahead of your appointment.